Privacy Policy

Privacy Policy for MAS Utilities Services

Last Updated: October 4, 2023

At MAS Utilities, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how MAS Utilities collects, uses, discloses, and safeguards your information when you use our utility broker services. Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect

We may collect various types of personal and non-personal information, including but not limited to:

• Contact Information: Name, address, email address (info@masutilities.co.uk), phone number.
• Utility Account Information: Utility account numbers, usage history, billing information.
• Payment Information: Credit card details, bank account information.
• Usage Data: Information about your use of our services, including website interactions, search queries, and preferences.
• Geographic Information: Location data, including the location of your utility service.

2. How We Use Your Information

We may use your information for the following purposes:

• To provide utility broker services and facilitate the comparison and procurement of utility services.
• To communicate with you about your utility services, including updates and changes.
• To process payments and facilitate transactions.
• To personalize your experience and improve our services.
• To comply with legal obligations and protect our rights and interests.

3. Data Sharing and Disclosure

We may share your information with:

• Utility Service Providers: To facilitate the provisioning of utility services.
• Third-Party Partners: With your consent, we may share information with third-party partners offering related services.
• Legal and Regulatory Authorities: To comply with legal obligations or respond to government requests.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to a third party.

4. Your Choices

You have the following choices regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Update/Correct: You can request to update or correct your personal information.
• Opt-Out: You can opt out of receiving marketing communications from MAS Utilities.
• Delete: You can request the deletion of your personal information, subject to legal and contractual restrictions.

5. Security

We take security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your online activities and preferences. You can manage your cookie preferences through your browser settings.

7. Children's Privacy

MAS Utilities' services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Contact Us

If you have questions or concerns about this Privacy Policy or how MAS Utilities handles your personal information, please contact us at:

MAS Utilities Email: info@masutilities.co.uk

By using MAS Utilities' utility broker services, you consent to the practices described in this Privacy Policy.